They always say,
“…a picture paints a thousand words…”
and, whilst generally not considered works of art, I find swim lane diagrams or cross-functional flowcharts (as they are called in Microsoft Visio) are a really superb way of explaining who does what when.
So, in the spirit of the above, whilst bored this evening (sat in a hotel room on my M2576 Implementing and Administering Microsoft Internet Information Services (IIS) 6.0 training course), I thought I would put together an example business process diagram for Change Management:
I have saved it as both a Microsoft Visio 2003/2007 and Microsoft Visio 2002 diagram such that it might be useful to you as a starting point for your own Change Management process diagrams:
As always, comments/feedback (positive or negative) is always welcome.