They always say,
“…a picture paints a thousand words…”
and, whilst generally not considered works of art, I find swim lane diagrams or cross-functional flowcharts (as they are called in Microsoft Visio) are a really superb way of explaining who does what when.
So, in the spirit of the above, whilst bored this evening (sat in a hotel room on my M2576 Implementing and Administering Microsoft Internet Information Services (IIS) 6.0 training course), I thought I would put together an example business process diagram for Change Management:
Change Management - Creation, categorisation and assessment
Change Management - Approval, release, and closure
I have saved it as both a Microsoft Visio 2003/2007 and Microsoft Visio 2002 diagram such that it might be useful to you as a starting point for your own Change Management process diagrams:
Microsoft Visio 2003/2007 Download
Microsoft Visio 2002 Download
As always, comments/feedback (positive or negative) is always welcome.
JOATIT 
Hi
Just as an aside to the first map – have a look at the 4 min video on http://www.processmaster.com
its the construction of it that I am pointing to
Cheers
Alan Crean
Hi Alan,
Definately agree that software like this makes the creation of such diagrams a whole bunch easier. I do mine in Microsoft Visio not because it’s the best (because it is not by a long way) but because the probability of Enterprise Organisations having it is greater than the more specialised tools. Thanks for sharing.
Regards,
Alan