Welcome to the resources page that is the home for all useful information that will be continually updated with new information.
- Useful calculated fields – A collection of hopefully useful calculated fields.
- IsWorkTime Function – Function to check if datetime is in work time.
- GET_PR_LINE_ITEMS_HTML – Function to return the purchasing line items for a given purchase request as an HTML table row.
- GET_PR_LINE_ITEMS – Function to return the purchasing line items for a given purchase request as tab separated row.
- CALCWOAGE – Essentially a copy of the CALCINCIDENTAGE function corrected for Work Orders.
- SDE 9.20 DB Diagram – Visio 2003 diagram of the SDE 9.20 database.
- User Forms Gallery – A gallery of images of forms from users of Service Desk Express.
- Close Resolved Calls (IE Package) – An integration engine package that will automatically close calls that are resolved after two days of inactivity.
- HR Synchronisation (IE Package) – An integration engine package that was used in the Using the Integration Engine to Manage Clients post.
- Incident Insert/Update (IE Package) – An integration engine package that was used in the SDE API Part 1 post.
- Create and Link CI Assemblies to Clients (IE Package) – An integration engine package to create and link CI Assemblies/Configurations for newly created clients.
JOATIT 